How to participate in the McDonald’s customer satisfaction survey online and earn a free discount coupon?
1. Go online and visit a website at www.mcdvoice.com, the official customer satisfaction survey site of McDonalds. This survey is powered by SMG (service management group). It is quite simple and straight forward. You don’t need to remember anything. What you need to do is just to follow the instruction printed on your receipt.
2. Once on mcdvoice.com, you will find there are two ways to access the survey questionnaire. One is by entering the required information including the store number, KS number, date of visit, time of visit, order and amount spent; the other is by entering the 26-digit survey code. All these information can be found on your receipt. That is why you’d better to keep your receipt to take part in this survey. It may be the first time for you to enter these information and you may not know where to find them. Don’t worry since they have a sample receipt on the page to show you where to locate the necessary information.
3. The survey questions can be shown in English or Spanish. It is up to you which language you want to use to finish the questions. What you need to do is just to click on the language choice link found on the top of the page to change the language.
4. Click on the red start button after finishing the form. On the next page, you will see the address of the McDonald’s restaurant you visited. Confirm whether the address is correct or not by choosing on the Yes or No answer and then click on the next button to start the survey.
5. All the questions in this customer satisfaction survey are about your last visit to McDonald’s. Basically they want to know whether you are satisfied with their products or services. Most of questions are multiple choice questions, but some questions allow you to give your comment directly. You can take the chance let them know what they can do to improve their food or services so that they can serve you better in the future. It is a win-win situation: as a customer, you help them to build a better restaurant; as a restaurant, they will provide a better food and services for you in return. It is an enjoyable survey to take. All the questions are very simple. There is no right or wrong answers just your honest opinions. What is good about this survey is that there is a meter on the bottom of the page which can help you to know your progress. By reading the meter, you will clearly know how much survey you have finished and how much left for your response.
6. After answering all the questions, you will get a validation code that can be used to redeem the offer printed on your receipt. Basically with the validation code, the receipt has been turned into a discount coupon which will help you save some money on your next purchase of the qualified items on their menu. So it is very important to write down the code onto the receipt and redeem the offer within 30 days since the receipt date, otherwise it will expire. This coupon discount offer can only be redeemed by one person per visit and it cannot be combined with other offers.
Are you a loyal customer of McDonald? Do you want them know what you think of their products and services? Do you want to get a McDonald discount coupon for free? If you answer is yes, don’t miss this opportunity, visit www.mcdvoice.com, take part in the McDonald’s customer satisfaction survey, share your thoughts and be rewarded.
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